Terms of Service
These Terms of Service govern your use of the Tryybeauty website and your purchase of products through the website.
Tryybeauty is operated by Shantou Zelan E-Commerce Co., Ltd. Throughout these Terms, "Tryybeauty," "we," "us," and "our" refer to Shantou Zelan E-Commerce Co., Ltd., as operator of the Tryybeauty brand and website.
By accessing our website, placing an order, or using our services, you agree to these Terms of Service.
1. Online Store Terms
You may use our website only for lawful purposes.
By placing an order, you confirm that you are legally capable of entering into a purchase agreement or that you have the permission of a parent or legal guardian where required by applicable law.
You may not use our products or website for any unlawful, fraudulent, abusive, or unauthorized purpose.
2. Product Information
We make reasonable efforts to describe and display our products accurately.
Product colors, packaging, dimensions, appearance, and other details may vary slightly due to manufacturing changes, screen settings, photography, or other reasonable factors.
Product descriptions are provided for general informational purposes and should be reviewed together with any instructions or warnings supplied with the product.
3. Prices and Payments
Product prices are displayed on the website and may change without prior notice.
The final amount payable, including applicable shipping charges and taxes, will be displayed during checkout where applicable.
Available payment methods are shown at checkout.
We may use third-party payment processors to process payments. We do not require customers to provide complete payment card information directly by email or customer support message.
4. Orders
Submitting an order does not guarantee acceptance.
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving suspected fraud, payment failure, incorrect pricing, product unavailability, shipping restrictions, or inaccurate customer information.
If we cancel an order after payment has been received, we will issue an appropriate refund to the original payment method.
5. Promotions and Discounts
Promotional offers, discount codes, bundles, and other special offers may be subject to additional conditions displayed at the time of the promotion.
Unless otherwise stated, promotions may not be combined.
We may correct or cancel a promotion affected by an obvious technical, pricing, or publication error, subject to applicable law.
6. Shipping
Shipping availability, costs, processing information, and other delivery terms are described in our Shipping Policy.
Customers are responsible for providing accurate shipping information.
7. Returns and Refunds
Returns, refunds, exchanges, and cancellations are governed by our Refund / Return Policy.
Nothing in these Terms limits mandatory consumer rights that cannot lawfully be excluded.
8. Product Use
Customers are responsible for reading and following product instructions and using products only for their intended purpose.
Nail art products should be used with reasonable care and according to the instructions provided with the product.
Individual experiences may vary depending on application, technique, surface preparation, and other factors.
9. Intellectual Property
The Tryybeauty name, website content, graphics, text, photographs, product presentations, logos, designs, and other materials made available through our website are owned by us, licensed to us, or used with appropriate authorization.
You may not reproduce, distribute, modify, publish, commercially exploit, or create derivative works from website materials without prior written permission, except where permitted by applicable law.
10. Prohibited Uses
You may not use the website to:
- Violate applicable laws or regulations
- Infringe intellectual property or privacy rights
- Submit false, misleading, fraudulent, or harmful information
- Distribute malware, viruses, or malicious code
- Interfere with the security or operation of the website
- Attempt unauthorized access to accounts, systems, or data
- Scrape or collect information in violation of applicable law or our rights
11. Third-Party Services
Our website may rely on third-party providers for services such as website hosting, payment processing, analytics, order fulfillment, and shipping.
These third parties may have their own terms and privacy practices.
We are not responsible for independent third-party websites or services that are outside our reasonable control.
12. Disclaimer
We make reasonable efforts to keep the website accurate and available, but we do not guarantee that the website will always be uninterrupted, error-free, or free from technical issues.
To the fullest extent permitted by law, the website and services are provided on an "as available" basis.
Nothing in these Terms excludes warranties, rights, or remedies that cannot lawfully be excluded under applicable consumer law.
13. Limitation of Liability
To the fullest extent permitted by applicable law, Tryybeauty and Shantou Zelan E-Commerce Co., Ltd. will not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or products where such liability may lawfully be limited.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
14. Indemnification
To the extent permitted by law, you agree to be responsible for losses or claims arising from your unlawful misuse of the website or your material violation of these Terms.
15. Governing Law
These Terms are governed by the applicable laws of the People's Republic of China, without prejudice to any mandatory consumer protections that apply to you under the laws of your place of residence.
16. Changes to These Terms
We may update these Terms from time to time to reflect changes to our services, business practices, or legal obligations.
The current version will be posted on this page with an updated "Last Updated" date.
17. Contact Information
Questions about these Terms of Service may be sent to:
Shantou Zelan E-Commerce Co., Ltd.
Email: support@tryybeauty.com
Phone: +86 151 6346 2953
Address: No. 165 Guifa Road, Xinlian, Lugang Town, Chaonan District, Shantou, Guangdong, China