Contact Us

If you have questions about Tryybeauty products, an existing order, shipping, returns, refunds, or the use of our website, please contact us using the information below.

Customer Support Email:
support@tryybeauty.com

Phone:
+86 151 6346 2953

Business Address:
Shantou Zelan E-Commerce Co., Ltd.
No. 165 Guifa Road, Xinlian, Lugang Town, Chaonan District
Shantou, Guangdong, China

Tryybeauty is operated by Shantou Zelan E-Commerce Co., Ltd.

When contacting us about an order, please include your order number and the email address used when placing the order. If your inquiry concerns a damaged, defective, missing, or incorrect item, please include a brief description of the issue and clear photographs when applicable.

You may also contact us through the contact form available on our website.

Please do not send passwords, complete credit card numbers, or other sensitive payment information by email or through the contact form.

We will review customer inquiries as promptly as reasonably possible. Response times may vary during weekends, holidays, promotional periods, or periods of high inquiry volume.

 

Company Name: Shantou Zelan E-Commerce Co., Ltd.
Address: No. 165 Guifa Road, Xinlian, Lugang Town, Chaonan District, Shantou, Guangdong, China
Phone: +86 151 6346 2953